How to Buy in Aveliza?

These general conditions of sale regulate all relationships between:

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Aveliza and her clients, through the web www.aveliza.com

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Before making any transaction, the client acknowledges knowing and declares to accept said conditions from the moment he clicks on the "I accept" box.

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1. SPECIAL CONDITIONS OF SALE

The client acknowledges knowing at the time of placing the order, the particular conditions of sale indicated on the screen (Name, Price, Components, Characteristics, Weight, Quantity, Color, Costs, etc ...) and expressly declares to accept them without reservation any.

The completion of the order and its confirmation by the customer materialize the full and complete acceptance of the particular conditions of sale, only applicable to the order.

2. ORDER

The customer places the order by clicking on the "Add to Cart" tab. The order is added to a total that includes all the items confirmed by the customer by clicking on the "Finish Purchase" button at the bottom of the payment page and after having accepted these "Terms and Conditions".

3. CONFIRMATION OF ORDER

Aveliza, confirms the acceptance of your order to the customer through email. The sale will not end until it is marked as "COMPLETED", at that time the order will already be in the hands of the transport company and cannot be canceled.

Aveliza reserves the possibility of not confirming an order for a specific reason such as the supply of products, a problem related to the order received (eg, illegible document), an abnormal order or a foreseeable problem regarding delivery. Aveliza will inform the customer via email.

Likewise, the ownership of the merchandise will not be completely transferred until Aveliza receives the sums owed by the client.

4. CONDITIONS OF DELIVERY OF ORDERS

The customer will choose the place of receipt of the merchandise at the time of placing the order and if he wants the date, writing an attached note. Aveliza reserves the right to use all the necessary means to deliver the products to the address indicated by the client. Deliveries will be made mainly in the territories: Venezuelan, Argentine and the rest of the world.

* Shipments abroad in some countries: By accepting the terms and conditions, the customer agrees to pay customs charges where appropriate.

5. DELIVERY TIMES

Deliveries will be made within a period of 3 to 7 days (in Venezuela and Argentina) in business days, once the payment has been confirmed by the client. Shipping times are estimates.

Shipments to islands and international, require a longer period in time (7 to 15 days approximately).

If an item is not in stock at the time of ordering, we will let you know and confirm the date it will be available again in case you want to wait, change the item, or cancel your order.

Shipments and deliveries are only made from Monday to Friday (working days). The prices indicated include transport, packaging and insurance costs.

6. SHIPPING COSTS AND RECEIPT OF ORDERS

In every Purchase made, there is the option where the shipping costs will be indicated depending on the delivery area.

1. National Shipping:

* Venezuela: FREE shipping throughout the Territory.

* Argentina: Equivalent to 5 U $ D (VAT included), throughout the Argentine Republic.

2. International Shipping (rest of the World): 20 U $ D. And FREE shipping on purchases over 100 U $ D (VAT included). Not applicable taxes.

No shipments are made to China and Russia.

When placing an order, the customer agrees to sign the receipt sheet presented by the person making the delivery, in which he may include all the observations he deems necessary. By signing the receipt sheet, the customer acknowledges having received the number of packages indicated therein. If the client observes spoiled products or the lack of any of them, he must make a claim as soon as possible to:

Aveliza Venezuela (Av, Río Orinoco, Res. Bonsai, 2F. CP: 2001. Valencia-Carabobo, Venezuela. E-mail: aveliza.vzla@gmail.com)

7. TRANSPORTATION COMPANY

Deliveries will generally be made depending on each territory to be shipped. In the "SHIPPING AND DELIVERY" section we leave the specifications according to the locality.

If you want to send a shipping address different from yours so that someone can receive the package, you only have to indicate it during the purchase process.

The transport agency will contact you via SMS and / or E-mail to inform you about the delivery.

8. PRICE

All prices are indicated in American Dollars (U $ D) and include VAT. The price invoiced to the customer is the price indicated in the order confirmation sent by Aveliza.

9. METHODS OF PAYMENT

VENEZUELA:

-Cash (U $ D / US Dollar).

-Bank Transfer and Deposit: Banco Mercantil, Banco Provincial BBVA and Banco Exterior (in BsS).

-Paid Mobile (BSS).

-Zelle (in U $ D).

-Paypal (in U $ D).

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ARGENTINA:

-Cash (ar $ / Argentine pesos).

-Bank Transfer and Deposit: Banco Santander Río (in ar $).

-MercadoPago (Payment Link, QR Code).

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REST OF THE WORLD:

- PayPal. If you do not have an account, you also have the option to pay securely with a Credit or Debit card through the PayPal platform. Payment with PayPal carries a commission of 3% on the total cart, including shipping costs.

10. PRODUCT SHEET

The photographs showing the products are provided for information only. The texts that accompany these photographs are the reproduction of information that appears on the packaging or the instructions for use. The differences between the photographs and the products can only be minimal and do not affect the essential characteristics of the products. The color of the products displayed in the virtual store may differ from the real color of the product, but in a minimal way.

11. SECURITY OF PRIVATE INFORMATION (National Computing Commission and Freedom)

Aveliza is obligated to protect your private information.

The personal data collected during your connection to our commercial site will only be used to process your order. We will not sell, rent or disclose your personal data to anyone (or to third parties).

12. REQUESTED INFORMATION

By placing orders through the site www.aveliza.com, you consent to Aveliza using personal data about you, communicated by you or collected through the operation of the site. These data (names, e-mail address, postal address, credit card number with its expiration date, etc ...) are necessary for us to process your orders.

13. SECURITY OF PERSONAL DATA

Orders are shipped (they contain your account information) via a secure server. The security program (SSL) encrypts all the information you write before it is sent to us. Likewise, message transmissions are protected against unauthorized access by third parties. We do not keep or keep any credit card number, this information is only known to you.

14. WARRANTY

The customer will benefit from the legal guarantee of the hidden defects in the products sold. However, the guarantee will not be valid if failures or damages occur due to incorrect handling, lack of maintenance or care contrary to our instructions for use. The buyer should consult the instructions and appropriate recommendations found in the instructions for use provided with the product.

15. RIGHT TO FORWARD THE GOODS AND WITHDRAWAL PERIOD

You have the right to withdraw from this contract within 15 days of receiving the order without the need for any justification.

The withdrawal period will expire 15 calendar days from the day you or a third party indicated by you, other than the carrier, acquires material possession of the goods.

To exercise the right of withdrawal, you must notify us in writing to:

(Av, Río Orinoco, Res. Bonsai, 2F. CP: 2001. Valencia-Carabobo, Venezuela. E-mail: aveliza.vzla@gmail.com), providing us with your Name, your Home Address, your Telephone Number, your Address of Electronic Mail and your decision to withdraw from the contract through an unequivocal statement, for example a letter sent by post or email.

Consequences of withdrawal:

In the event of your withdrawal, we will refund the payment of the products received by you, including shipping charges and, in any case, no later than 15 days from the date on which you inform us of your decision to withdraw this contract. We will proceed to make such refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund.

We can retain the refund until we have received the goods and have verified that they are in perfect condition.

You must return or deliver the goods to

(Av, Río Orinoco, Res. Bonsai, 2F. CP: 2001. Valencia-Carabobo, Venezuela. E-mail: aveliza.vzla@gmail.com) and assume the direct cost of returning the goods.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

The articles in the Outlet section DO NOT admit return. In your case, we will make a voucher for the amount spent with expiration of 2 months from the date of creation.

For hygiene reasons, changes or returns of underwear, bath and hair accessories are not allowed.

16. INTELLECTUAL PROPERTY

When connecting to the Internet site created by Aveliza , holder of all the intellectual property rights thereof, the client may not copy or download all or part of its content, without prior and express authorization from Aveliza.

17. CONTACT US

If you have any questions about Aveliza products, such as how to perform Maintenance or any questions about your Order, the following channels are available:

E-mail: aveliza.vzla@gmail.com

Postal mail: Aveliza Venezuela,

(Av, Río Orinoco, Res. Bonsai, 2F. CP: 2001. Valencia-Carabobo, Venezuela. E-mail: aveliza.vzla@gmail.com)

Telephone: +58 412 4414456

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At Aveliza (Diseños Ángel Victoria, CA) we want our clients to receive the best service during their purchase so that they always want to come back to us. This is why we believe that our store's policies should be fair, clear and transparent.